FiberGard Plus Privacy Policy

Effective Date: 8/27/2025

FiberGard Plus! (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, services, and communications.

1. Information We Collect

We may collect the following types of information when you interact with FiberGard Plus!:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment information, and other details you provide when scheduling services, requesting a quote, or making a purchase.

  • Usage Information: Information about how you use our website, including IP address, browser type, and device information.

  • Communication Preferences: Your responses when signing up for emails, text messages, or appointment reminders.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Scheduling and providing services

  • Processing payments and sending receipts/invoices

  • Sending appointment confirmations and service reminders

  • Responding to inquiries and customer support requests

  • Improving our website, services, and customer experience

  • Sending marketing messages and promotions

3. How We Share Your Information

FiberGard Plus does not sell or rent your personal information. We may share your information only with:

  • Service providers that help us operate (e.g., payment processors, scheduling platforms, marketing tools)

  • Legal authorities, if required by law or to protect our rights, property, or safety

4. Your Privacy Choices

  • Email & SMS Marketing: You can opt out of promotional emails or texts at any time by clicking “unsubscribe” in an email or replying STOP to a text.

  • Cookies: Most browsers allow you to control cookies through settings if you prefer not to share usage data.

5. Data Security

We take reasonable steps to protect your personal information with appropriate safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

8. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

FiberGard Plus!

Email: contact@fibergard.com

Phone: 843-732-1476

Address: 198 Okatie Village Dr., Suite 103, #332, Bluffton, SC 29909